Job Description

Elastic Systems Administrator (IT System Administration-Journey) WaTech: Join an exciting team! Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services. We provide information technology oversight and central services for the Washington state government, all of which makes this an exciting time to join our team of experienced IT professionals. As a part of this agency, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. About the position This position is a part of WaTech's Secure Gateway Services (SGS), which is within the Digital Experience Division of the Technology & Operations (T&O) group and manages and operates the statewide shared security infrastructure including proxy servers, authentication systems, and logging and monitoring. SecureAccess Washington is the focus of the SGS group, providing access to state services via the internet. The SGS provides secure access to mission-critical services for constituents and businesses that allow them to pay taxes, apply for unemployment benefits, access social service benefits, access law enforcement data and other critical services, and are key components of the security infrastructure for the state of Washington. As the Elastic Systems Administrator , you will support the back-end infrastructure of Secure Gateway Service’s largest service, SecureAccess Washington (SAW). This position is a broad system specialist with an advanced understanding of log aggregation and monitoring services, specifically Elastic/Kibana and its application in our environment to maintain compliance with log retention requirements, provide troubleshooting and analysis for our services, and ensure appropriate service function and security. Some of what to expect with this role: Configure, maintain and evaluate the security of servers, networks and operating systems used to provide log aggregation and monitoring of enterprise security appliances and services within SGS. Perform routine maintenance and verify system stability and resilience. Identify business needs for new log data indexes in the log aggregation solution to increase storage and optimize search efficiency. Document and implement best solution to meet the business need. Identify needs to create, optimize, delete or reconfigure indexes in order to increase performance of search or Elastic cluster. Analyze current usage and predict future needs to ensure the system can handle increased loads. Identify cost-effective solutions to manage growth of system, prioritize critical needs, identify areas where logs can be managed down to prevent unnecessary growth and cost, and recommend actions and purchases to the supervisor/manager. Author the disaster recovery and resilience plans for the elastic internal service. Perform routine maintenance to SGS Linux systems. Configure and execute runbooks in SGS automation server to perform configuration changes, update block/allow lists, and perform other routine maintenance. Take backups/snapshots in preparation for maintenance to ensure system stability and rollback plan. Build proof-of-concept servers as necessary to aid in testing new functionalities and integrations. Perform server hardening to ensure security and compliance. Here’s what we’re looking for: Eight years of practical experience in the development, analysis, deployment and management of enterprise security tools used to deliver high-demand internet-facing services to the public. This experience must include: Five years’ experience designing, configuring, implementing and maintaining log aggregation or SIEM tools such as: Elastic, Splunk, Graylog or QRadar. Four years’ proficient experience with scripting languages like JavaScript, Python or shell scripts. Four years’ experience with a large, high-volume 24/7 customer or service provider network. Four years’ experience in Linux or Unix server administration and support. Two years’ experience in web server administration and support (e.g. Tomcat, Apache, IIS, etc.). *A bachelor’s degree in computer science, information technology, or closely related field, may be substituted, on a year-for-year basis, for up to four years of experience. Preference may be granted to applicants with the following: Project management or project lead experience Demonstrated experience presenting technical solutions to technical and non-technical audiences We value diversity and different perspectives: WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. What WaTech offers: As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more. While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks , we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance. To learn more about WaTech, and what our employees enjoy about working here, please visit our website . How to apply: Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. You may need to create a profile and account in Washington state's automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process. To be considered for this position you will need to: Submit a complete Online Application . Answer all required Supplemental Questions . Attach a Letter of Interest that addresses how your experience qualifies you for this role. Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position. Attach a separate document with at least Three Professional References. This should include: Reference name, nature of the relationship (i.e. company and supervisor, coworker, etc.), phone number, and email. References should be individuals you have worked with in the past five years, if possible, and include at least one current, or most recent supervisor. * We will not conduct reference checks without your signed release. Note: Applications without the requested information identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration. Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.) Conditions of employment: This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment. Recruitment process: First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.Wilkes@WaTech.wa.gov . Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov . Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment. #J-18808-Ljbffr State of Washington

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