Job Description

For 25 years, Bella Cosa Jewelers has been the jeweler for thousands of clients, celebrating their engagements, anniversaries, birthdays and other special moments in their lives.

We are seeking passionate, results driven and highly motivated Fine Jewelry Sales Consultants to join our Wilmette team.

Our most valuable resource isn't the high-quality diamonds or precious stones we carry- it's our people! From our knowledgeable and friendly Fine Jewelry Sales Consultants who greet each person as they walk in the door to our Goldsmith and Jeweler that artfully craft one-of-a-kind pieces, our staff is as caring for our clients as they are their own family.

Our ideal candidate will not only be highly experienced in fine jewelry sales, but also:

• Be passionate about fine jewelry and exude a deep understanding of jewel craftsmanship and design.
• Possess in-depth knowledge of gemstones, metals and trends in the industry.
• Demonstrate the ability to create meaningful connections with clients, listening attentively to their preferences, and guiding them to pieces that resonate with their individual style and story.

Candidates must be self-motivated and strive to meet all sales goals while elevating the shopping experience and fostering long-lasting client relationships built on trust, integrity and professionalism.

Responsibilities:

• Warmly acknowledge and greet each customer entering our store.
• Advise customers by providing information on jewelry or watch products.
• Sell merchandise to consistently meet or exceed sales expectations.
• Provide outstanding customer service and a high-quality shopping experience to grow customer base.
• Take in jewelry repairs as needed.
• Document sales by creating or updating customer profile records.
• Keep clientele informed of special events and future merchandise of potential interest.
• Understand and utilize store policies and procedures to be proficient in handling customer transactions and solving customer issues appropriately.
• Perform store set up and closing procedures according to store guidelines.

Requirements:

• Minimum 2 years of fine jewelry sales experience.
• 4-year degree or AJP/GIA certification preferred.
• Experience with the Edge POS system preferred.
• Proven record of meeting or exceeding sales goals.
• Thorough knowledge of fine jewelry, watches and prominent high end bridal designers and brands.
• Experience using microscope and loupe.
• Strong interpersonal and communication skills to engage with clients, understanding their preferences and guiding them through the selection process.
• Demonstrated integrity and professionalism in all interactions with clients and co-workers.
• Desire to develop professional experience committing to continuing education through ongoing job specific and industry training.
• Must be able to work on Saturdays and special events as scheduled throughout the year.

We offer a comprehensive benefits package including:

• 2.0% commission on all sales.
• Medical, dental and vision insurance.
• 401k with company match
• Life Insurance
• Short-term disability insurance
• Paid time off
• Holiday pay
• Ongoing training and development
• Generous employee discount

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