Job Description

The Leasing Agent is a dynamic sales professional responsible for converting prospects into residents through active engagement and superior customer service. This role focuses on managing the full sales cycle from initial contact through lease execution, while ensuring compliance with all local, state, and federal laws, as well as company policies and procedures. The position requires an active real estate license and reports to the Leasing Manager or Senior Leasing Manager.

Signing Bonus: $2,000 - An Active Real Estate License is require

d
Schedu

le
Full-time position worki ng Tuesday through Satur day with rotating Monday assignments as needed during peak leasing season. Evening hours may be required as business needs dema

nd.
Core Responsibili

ties
Lead Management &

• SalesActively engage with prospects and applicants through multiple communication channels including phone, SMS, email, and cha
• t boxDemonstrate strong sales techniques and objection handling to maximize conversion
• ratesGuide prospects through the self-touring process using Rently smart lock techn
• ologyHelp prospects identify suitable homes based on their requirements and prefer
• encesMaintain detailed prospect interactions in the company's CRM s
• ystemMeet or exceed established conversion metrics and Service Level Agreements (

SLAs)
Application Proc

• essingActively manage the application pipeline to maximize conversion rates while maintaining quality control sta
• ndardsReview and validate applicant information through modern verification systems to ensure accuracy and comple
• tenessFamiliarity of Plaid and other digital verification tools for ID and income verification, with ability to process traditional documentation when re
• quiredReview screening results against company policies and guidelines, escalating exception requests with proper documentation when
• neededProactively work the application pipeline to minimize processing time and maintain high conversion rates while ensuring comp
• lianceDrive application completion through proactive communication and follow-up with applicants at each stage of the p

rocess
Lease Ex

• ecutionExecute resident leases using standardized company documents and ad
• dendumsEnsure accuracy and completeness of all lease docume
• ntationGuide new residents through the move-in

process
Marketing & Property Pres

• entationSubmit property listings corrections and timely updates to central property marketing team for temporary removal or reactivation of properties a
• s neededMaintain comprehensive knowledge of available inventory and market conditions to effectively guide prospects and provide valuable insights to le

adership
Required Quali

• ficationsAn Active Real Estate License is
• required1-2 years of sales/marketing experience in the Property Management industry highly
• preferredCurrent and valid driver'
• s licenseExcellent communication and interperson
• al skillsStrong sales ability and customer service or
• ientationAdvanced computer proficiency with emphasis on CRM and property management
• softwareExperience with Yardi and Salesforce preferred but not
• requiredProficiency with Microsoft Office (Outlook, Exc
• el, Word)Ability to multi-task in a fast-paced en
• vironmentStrong attention to detail and organization
• al skillsAdaptable to new technology and software

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