Title: ServiceNow Organizational Change Manager
Position Type: Contract 12+ Months (Long-Term)
Location: Releigh NC (LOCAL Candidate Only)
Responsibilities
Develop and execute change management strategies that align with business objectives and project goals, with a primary focus on ServiceNow implementation.
Required Qualifications
Bachelor’s Degree
Experience in a related field (i.e. change management or organizational development, preferably in IT or digital transformation contexts.)
Demonstrated success leading enterprise-level change initiatives, including communication and training strategiesStrong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, etc.)
Experience supporting technology implementations—ServiceNow
Change Management Certification (e.g., Prosci, ACMP)
ITIL Foundation Certification
Experience in the cloud or managed services industry
Experience producing high-impact communications and enablement materials (e.g., videos, digital learning, workshops)
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